Journal Publications (Refereed) :
- Noi Sian KOH, Nan HU, Eric K CLEMONS. Do Online Reviews Reflect a Product's True Perceived Quality? - An Investigation of Online Movie Reviews across Cultures, Invited submission to the Journal of Electronic Commerce Research and Applications, 2010, 9, 5, pp.374-385 .
(Funded in part by Wharton - SMU Research Centre.) [PDF]
Journal Articles (Forthcoming) :
- Nan HU, Noi Sian KOH, Indranil BOSE, Ling LIU. Manipulations of Online Reviews: An analysis of ratings, readability and sentiments. Forthcoming in Decision Support Systems.
Conference Papers (Refereed) :
- Noi Sian KOH, Nan HU, Eric K CLEMONS. Do Online Reviews Reflect a Product's True Perceived Quality? - An Investigation of Online Movie Reviews across Cultures. 43rd Hawaii International Conference on System Science, Jan 2010.
- Nan HU, Ling LIU and Noi Sian KOH.
An Investigation of Online Review Manipulation.
Marketing Management Association Conference, MBAA, Chicago 2010.
- Nan HU, Noi Sian KOH, and Vallabh SAMBAMURTHY. The Value Implication of Online Consumer Reviews. The 17th Annual Research Workshop on Artificial Intelligence and Emerging Technologies in Accounting, Auditing and Tax, August 2008.
Conference Presentations :
-
Ratings Lead You to the Products, Reviews Help You Clinch It: The Dynamics and Impact of Online Review Sentiments on Product Sales,Ħħ with Nan HU, Noi Sian KOH, Srinivas K REDDY. Customer Insights Conference by Yale School of Management, Center for Customer Insights, May 2011.
- The Dynamics of the Buzz: How do online reviews change over time?, with Youngsoo KIM, Nan HU and Srinvas K REDDY, Invited Special Session at the INFORMS Marketing Science, June 2010.
Selected Media Citation :
- Miller-McCune, "
Chinese Audiences Give Two Thumbs Up," 3rd of June 2010, (http://www.miller-mccune.com/culture/chinese-audiences-give-two-thumbs-up-16581/).
Invited Talk :
- Noi Sian KOH, "Sentiment Analysis of Online Consumer Reviews," Invited Speaker at the SAS Singapore User Forum, October 2009.
Working papers :
- Ratings Lead You To The Product, Reviews Help You Clinch It: The Dynamics and Impact of Online Review Sentiments on Product Sales, with Nan HU and Srinvas K REDDY. Under review at Management Science.
- The Dynamics of the Buzz: How do online reviews change over time?, with Youngsoo KIM, Nan HU and Srinivas REDDY.Target Journal: Journal of Marketing.
- An Investigation of Online Review Manipulation, with Nan HU and Ling LIU.
- The Influence of Bloggers, with Eric CLEMONS, Robert BARRIMOND and Ying WANG.
- Are Consumers Swayed?, with Nan HU and Vallabh SAMBAMURTHY.
Teaching Assistance :
- Computer as an Analysis Tool, 2009-2010 at Singapore Management University.
Editorial Duties :
- Ad hoc reviewer, Electronic Commerce Research and Applications
- Ad hoc reviewer, PACIS
- Ad hoc reviewer, ICIS
- Ad hoc reviewer, HICSS
- Ad hoc reviewer, IEEE Computer Society 2010
- Supervised student reviewer for Information Systems Research and MIS Quarterly.
Awards, Recognition and Honours :
- Decision Sciences Institute, Doctoral Consortium Fellow 2010.
- SMU Research Scholarship, Singapore Management University, 2006-2010.
- Second Upper Class Honours in Economics, National University of Singapore, 2002.
- Certified Technologist, Australian Computer Society.
Professional Affiliations :
- Australian Computer Society
- Association for Information Systems
- Decision Science Institute
- INFORMS
- American Marketing Association
Datasets:
About my dissertation committee members :
- HU Nan, Assistant Professor of Information Systems, Committee Chair
Expert in
the business impact of User Generated Content.
- Srinivas K REDDY, Professor of Marketing and Associate Dean for LKCSB, External Committee Member
Expert in Online Auction and Bidder Behavior
- JIANG Jing, Assistant Professor of Information Systems, Committee Member
Expert in Natural Language Processing Techniques.
- Steven MILLER, Dean and Professor of Information Systems (Practice), Committee Member
Expert in
Living Analytics for Consumer and Social Insight.
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